The H. Chambers Company

Clients & Work

  • White Manor Country Club
    Malvern, Pennsylvania

BACKGROUND

Established in 1962, White Manor Country Club resides on a 170 acres plot of land nestled in the rolling hills of a property once owned by William Penn. More than high-quality golf, White Manor has a reputation for both fun and refinement coming from an active, vibrant membership which enjoys a country club experience ranging from casual to elegant, from family-focused to adult.

Food covers increased 30% in the first three months and member satisfaction has climbed over 96%.

OUR APPROACH

In 2013, Chambers was pleased to assist the club with renovating its dining facilities to support and complement the evolution of the club’s dining program. Most notably, the Pub was renovated and aesthetically upgraded to provide a warm, casual atmosphere for up to 80 members, which completes an overall 20-year evolution of this space from what began as a slate patio. The Pub features a large, centrally located cross-talk bar with flat screen TVs and 20 seats. The new bar has helped breathe new life into the club, filling a void where members were previously lacking an area for spontaneous dining and socialization. Adjacent to the Pub, Chambers developed a beautiful outdoor Porch capable of seating an additional 50 members. Chambers also aided in giving the club’s exterior façade an overall “facelift” to freshen its appearance, as well as aesthetically enhancing the ballroom and member restrooms.

RESULTS

Members immediately embraced the enhancements once renovations were complete. Food covers increased 30% in the first three months of operation alone, and overall member satisfaction has climbed over 96%. By July of 2013, the club had already seen an increase in the number of new members equal to the total number of new members in 2012. The improved ambiance of the club’s dining facilities coupled with an outstanding F&B program have revitalized the club and will continue to do so for years to come.

Read more about the successes of these renovations showcased in Club & Resort Business.